Staff
Management
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JUSTIN COLLINS
General Manager
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JUSTIN COLLINS
General Manager
Justin Collins serves as the General Manager of Big M Chevrolet, where he leads daily operations with a strong focus on people, performance, and customer experience. With deep roots in the automotive industry and a passion for leadership development, Justin is committed to building a culture that values integrity, accountability, and growth.
Under his leadership, Big M Chevrolet continues to focus on delivering a transparent, efficient, and customer-first buying experience while developing high-performing teams across sales, service, and parts. Justin believes that great results come from disciplined processes, strong relationships, and empowering people to take ownership of their opportunities.
Outside of the dealership, Justin is a devoted husband and father who values faith, family, and continuous personal growth. He is driven by the belief that leadership is about serving others well—both inside the store and in the community Big M Chevrolet proudly serves.
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Jake Boykin
Inventory Manager
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Jake Boykin
Inventory Manager
As one of the newest members of the Big M Chevrolet team, Jake Boykin has been with us for 4 months and already brings great energy and pride to the dealership. As our Inventory and Lot Porter, he helps keep everything running smoothly and ensures our vehicles look their best for our customers.
Jake’s favorite Chevrolet model is the 2500 Silverado — the ultimate utility vehicle for a true truck guy. He loves seeing how happy customers are when they drive off the lot and begin a new journey in their vehicle.
His first car was a 2002 Chevrolet Tahoe, a solid start for a lifelong Chevy fan. A fun fact about Jake? He can play the trumpet — and even performed the National Anthem for TCU basketball! When he’s not working, you’ll most likely find him on the pickleball court enjoying a good game.
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Paul Mahoney
Sales manager
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Paul Mahoney
Sales manager
Paul joined the Big M Chevrolet family 3 months ago and has already made a strong impact with his leadership and customer-first mindset. As Sales Manager, he enjoys building relationships with customers and helping them find vehicles that truly fit their needs.
His favorite Chevrolet model is the ZR2 Silverado — rugged, powerful, and built for adventure. Paul’s first car was a 1980 Chevy Camaro, a classic that reflects his lifelong love for the Chevrolet brand.
A fun fact about Paul: he loves bungee jumping and isn’t afraid of a little thrill! When he’s not at work, you’ll find him out in the community meeting new people and finding ways to help others.
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Lydia Sheffield
Office manager
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Lydia Sheffield
Office manager
Lydia has been part of the Big M Chevrolet family for 3 years and plays a key role in keeping the dealership organized and running smoothly. As Office Manager, she enjoys making customers feel at ease and helping solve problems with a friendly, professional touch.
Her favorite Chevrolet model is the Tahoe — she loves how roomy and comfortable it is, making it perfect for family and travel. Lydia’s first car was a Chevy stingray, a classic that sparked her lifelong love for the brand.
A fun fact about Lydia: she has five grandchildren who keep her smiling and busy! When she’s not at work, she enjoys watching true crime shows and Bridgerton, and spending time outside when the weather’s warm.
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TRACY SMITH
Service Manager
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TRACY SMITH
Service Manager
Tracy has been part of the Big M Chevrolet family for 21 and a half years, making him one of the most experienced and trusted members of our team. As our Service Manager, he takes pride in helping customers solve problems that others can’t, ensuring every vehicle leaves the dealership in top condition.
His favorite Chevrolet model is the Silverado — it fits him perfectly and reflects his hardworking, dependable nature. Tracy’s very first car was a 1955 Chevrolet, a classic that helped spark his lifelong passion for the brand.
A proud family man, Tracy has five grandchildren who keep him smiling and busy outside of work. When he’s not at the dealership, you’ll likely find him doing yard work or spending time at church.
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Josh Chancey
General Sales Manager
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Josh Chancey
General Sales Manager
Josh Chancey is the General Sales Manager at Big M Chevrolet and has been involved in the automotive industry since the age of 16. After starting out washing cars, he has spent the last 12 years working full-time and building deep experience across the sales side of the business.
Josh enjoys helping customers get approved and into a brand new Chevrolet, especially those who never thought purchasing a new vehicle would be possible. At the dealership, he is known for finding approvals when others cannot, maintaining a laid-back approach, and always being on the lookout for the next great deal.
Outside of work, Josh enjoys spending time with his wife and baby and playing golf, where he carries a handicap of around five. His favorite vehicle to work with is the Chevrolet Corvette ZR1, even though Big M Chevrolet has not yet earned one from GM.
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Jessica Dunn
Sales Manager
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Jessica Dunn
Sales Manager
Jessica Dunn is the Sales Manager at Big M Chevrolet and brings over 10 years of experience in the automotive industry. Her background spans multiple key roles, including BDC Manager and Finance Manager, giving her a well-rounded understanding of both the customer journey and dealership operations.
Jessica is especially passionate about helping customers get into vehicles they did not think were possible, guiding them through the process with clarity and confidence. Inside the store, she is known as the go-to expert for the dealership’s customer relationship management system and plays a critical role in keeping the sales team organized, responsive, and customer- focused.
Outside of work, Jessica enjoys attending baseball games, taking her kids horseback riding, and spending time with her plants. She recently added a greenhouse to the mix. Her favorite vehicle to work with is the Chevrolet Traverse, with the Z71 trim being her top choice.
As the only female manager at Big M Chevrolet, Jessica is proud of that role and enjoys leading by example while helping build a strong culture centered on performance, opportunity, and growth.
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Trey Russell
Finance Manager
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Trey Russell
Finance Manager
Trey has been part of the Big M Chevrolet family for 7 and a half years, bringing experience, dedication, and a passion for helping customers find the right solutions for their transportation needs. As a Finance Manager, he enjoys solving problems and making sure every customer drives off confident and satisfied.
His favorite Chevrolet model is the Corvette — a perfect match for his love of speed and performance. Trey’s very first car was a 1997 Buick, which started his lifelong passion for cars.
A fun fact about Trey? He’s left-handed! When he’s not at work, you’ll find him playing basketball, spending time with his family, and enjoying good food.
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Abby Curtsinger
Parts Manager
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Abby Curtsinger
Parts Manager
Abby has been part of the Big M Chevrolet family for 3 and a half years, bringing dedication and a friendly approach to every customer interaction. As a Services Advisor, she loves educating customers and helping them make the best decisions for their vehicles.
Her favorite Chevrolet model is the Trax — not just because it’s popular with customers, but because she owns one herself and knows firsthand how versatile it is. Abby’s very first car was a 2006 Honda Civic, marking the start of her love for cars.
A fun fact about Abby? She loves traveling and enjoys going on cruises whenever she can. When she’s not at the dealership, she loves spending time with her family, including her wife and her two sons, ages 9 months and 6 years old.
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Todd Bell
Finance Manager
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Todd Bell
Finance Manager
Todd Bell has been part of the Big M Chevrolet family for three years, and he’s a familiar face to many of our returning customers. As our Finance Manager, Todd’s main goal is to make sure every customer feels confident and protected when they drive off the lot. He takes pride in helping people understand their options and making the financing process simple and stress-free.
A family man through and through, Todd’s favorite Chevrolet is the Suburban — big enough for his whole crew and all their adventures. Before joining Big M, he lived in Bahrain for three years, an experience that taught him a lot about appreciating different cultures and perspectives.
When Todd isn’t at the dealership, you’ll find him spending time with his family, making memories, and maybe reminiscing about his very first ride — a red Jeep.
Sales
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Taylor Langley
Inventory/Marketing Specialist
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Taylor Langley
Inventory/Marketing Specialist
Taylor Langley is the Inventory and Marketing Specialist at Big M Chevrolet. While she has been working in the automotive industry for less than a year, she has grown up around the dealership, as her father has been part of the Big M Chevrolet sales team for over 20 years. That long standing connection gives her a unique perspective on both the business and the people behind it.
Taylor plays a key role in making sure all inventory is photographed and marketed correctly to create a strong, consistent customer experience. She is known around the dealership as the go to social media presence and if she is coming your way with her phone, it usually means it is time to film a new video.
Outside of work, Taylor enjoys spending time with friends and family. Her favorite vehicle to work with is the Chevrolet Trax, which also happens to be her first brand new vehicle and a purchase she is especially proud of.
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Makenzie Cogburn
Sales
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Makenzie Cogburn
Sales
In July 2025, Makenzie decided to take a leap into the automotive industry, bringing a fresh perspective and a passion for helping customers find the right vehicle. Though new to sales, she had a little prior experience and was excited to try something meaningful and dynamic. This journey began with a genuine love for vehicles — especially the Chevy Trax, a car knows inside and out from personal ownership — which naturally sparked an interest in car sales.
Makenzie believes that the key to great service starts with asking the right questions — because without truly understanding a customer’s needs, you can’t help them find the vehicle and features that fit their lifestyle. From experience, she has seen how many salespeople skip this step, making the buying process harder for customers and less rewarding for everyone involved. She works to make every customer feel heard and guided, helping narrow down choices so customers feel confident in their decision.
Outside the dealership, Makenzie loves getting outdoors and riding her 2016 Polaris 1000XP RZR with friends — a hobby that reflects his love for performance, adventure, and good company.
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D'Marcus Champion
Sales
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D'Marcus Champion
Sales
Marcus has been part of the Big M Chevrolet team for 2 years, quickly building a reputation for helping customers find exactly what they need. As a Sales Consultant, he loves being part of one of the biggest purchases in someone’s life and creating lifelong relationships with the people he serves.
His favorite Chevrolet model is the Trax — a customer favorite that he sells often, and one he’s grown to really appreciate himself. Marcus’s first car was a 2012 Nissan Altima, which he proudly purchased right here at Big M Chevrolet.
A fun fact about Marcus? He went pro in baseball, showing that dedication and teamwork have always been a part of his life. When he’s not at the dealership, you’ll find him at the gym or spending quality time with his family.
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Steven Logsdon
Sales
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Steven Logsdon
Sales
Stevan has been part of the Big M Chevrolet family for 2 years, bringing energy, dedication, and a passion for helping customers find the right vehicle. He loves assisting people who have been told “no” elsewhere and giving them the “yes” they deserve.
His favorite Chevrolet model is the Traverse — a versatile and reliable vehicle that fits his active lifestyle. Stevan’s first car was a 2019 Camaro 5-speed, which fueled his love for cars and driving.
A fun fact about Stevan: he’s also a rapper! When he’s not at work, he enjoys spending quality time with his family and cherishing every moment with them.
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John Aaron Frahler
Sales
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John Aaron Frahler
Sales
John Aaron has been part of the Big M Chevrolet family for 2 and a half years, helping customers find vehicles they love and can rely on. As a Sales Consultant, he enjoys guiding people through the car-buying process and getting them into a nicer, newer ride that fits their needs and budget.
His favorite Chevrolet model is the Impala — he loves all its hidden compartments and classic comfort. John Aaron’s first car was a 2001 Ford Focus, the one that started his journey toward a career in automotive sales.
A fun fact about John Aaron: his favorite food is Raising Cane’s chicken — he can’t resist it! When he’s not at the dealership, you’ll find him hanging out with his family, collecting sports cards, or playing Arc Raiders.
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Ryan Vanover
Sales
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Ryan Vanover
Sales
Ryan has been part of the Big M Chevrolet family for 7 months, bringing enthusiasm and a genuine passion for helping customers find the right vehicle. As a Sales Consultant, he loves seeing the joy on customers’ faces when they drive off in their new car.
His favorite Chevrolet model is the Silverado 1500 — he’s a truck guy through and through, and he loves its bold look and perfect size. Ryan’s first car was a 2002 Chevy Cavalier, which helped spark his appreciation for the Chevrolet brand early on.
A fun fact about Ryan: he has two cats who keep him entertained at home. When he’s not at the dealership, you’ll likely find him at the gym staying active and motivated.
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Andrew Scheilba
Sales
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Andrew Scheilba
Sales
Andrew has been part of the Big M Chevrolet family for 2 years and is known for his friendly attitude and dedication to helping customers. As a Sales Consultant, he enjoys getting people into better cars — especially those who might be in a tough situation — and making sure they drive away feeling confident and cared for.
His favorite Chevrolet model is the Tahoe — a true family vehicle that’s spacious, dependable, and built for life’s adventures. Drew’s first car was a 2004 Saturn Ion, and his love for cars has only grown since then.
A fun fact about Drew: he’s an avid sports card collector! When he’s not at the dealership, he loves spending time with his family — his 19-month-old son, his 11-year-old daughter, and another baby girl on the way.
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Robby Wilcox
Sales
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Robby Wilcox
Sales
Robby has been part of the Big M Chevrolet family for a year and a half and brings a problem-solving mindset to every customer interaction. As a Sales Consultant, he loves helping people find the car of their dreams and believes every customer is like a puzzle — and he enjoys solving each one.
His favorite Chevrolet model is the EV Blazer SS — fast, futuristic, and packed with performance. Robby’s first car was a 2002 Cadillac Seville STS with the Northstar engine, a powerful ride that sparked his passion for vehicles.
A fun fact about Robby: before joining Big M, he sold tires for 16 years and has extensive knowledge in tire performance and maintenance. When he’s not at work, he enjoys playing video games, watching the Colts, and spending time with his family.
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Tim Swigert
Sales
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Tim Swigert
Sales
Tim has been part of the Big M Chevrolet family for 4 months and has already made a strong impression with his enthusiasm and customer-first attitude. As a Sales Consultant, he loves helping people find their dream cars and making the buying experience easy and enjoyable.
His favorite Chevrolet model is the Silverado ZR2 — a true “lifer” truck built for power, comfort, and adventure. Tim’s first car was a 1985 Ford Mustang GT, a classic that began his lifelong love for vehicles.
A fun fact about Tim: before joining Big M, he sold motorcycles for 6 years! When he’s not at the dealership, he enjoys spending time at home with his wife and taking trips to Florida.
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Noah Peeler
Sales
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Noah Peeler
Sales
Noah has been part of the Big M Chevrolet family for a year and is known for his kindness, energy, and dedication to helping others. As a Sales Consultant, he enjoys building relationships with customers, supporting people in need, and giving back to the community whenever he can.
His favorite Chevrolet model is the Silverado — a big, bold truck that’s as dependable as it is impressive. Noah’s first car was a 2006 Suzuki, which kicked off his appreciation for vehicles of all kinds.
A fun fact about Noah: he sings! When he’s not at the dealership, his favorite role is being a dad — spending quality time with his 2-year-old son.
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MARK LANGLEY
Senior Sales Professional
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MARK LANGLEY
Senior Sales Professional
With over 22 years at Big M Chevrolet, Mark Langley has become a familiar and trusted face to generations of customers. His experience and commitment to helping people find exactly what they need make him a true cornerstone of the Big M team.
Mark’s favorite Chevrolet model is the Silverado — he loves its versatility and how it perfectly fits both as a hardworking truck and a comfortable family vehicle. He takes pride in finding solutions that fit each customer’s wants, needs, and budget, making sure everyone drives away happy.
Mark’s very first car was a 1981 Malibu, which helped spark his lifelong passion for cars. When he’s not at the dealership, you’ll usually find him watching sports or catching a good movie — Scarface tops his list of favorites. He also has an impressive baseball collection that shows just how much he loves the game.
Service
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Dave Painter
Service Porter
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Dave Painter
Service Porter
Dave Painter has been part of the Big M Chevrolet family for 5 and a half years, bringing experience and a hands-on approach to keeping our dealership running smoothly. As a Porter, he takes pride in helping solve problems and making sure our customers’ vehicles are ready to go.
His favorite Chevrolet model is the Silverado — he’s owned one since 1995 and knows the truck inside and out. Dave’s very first car was a 1951 Chevrolet pickup, a classic that sparked his lifelong love for vehicles.
A fun fact about Dave? He spent 25 years as a firefighter, showing his dedication to helping others extends beyond the dealership. When he’s not at work, you’ll find him fixing old cars or coaching archery.
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Lauren Graham
Porter
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Lauren Graham
Porter
Lauren has been part of the Big M Chevrolet family for 2 and a half years and is known for always bringing positivity and a helping hand around the dealership. As a Porter, Lauren takes pride in keeping everything running smoothly and making sure customers leave with a smile.
His favorite Chevrolet model is the Traverse — it’s reliable, fuel-efficient, and handles great in snow and ice, making it the perfect all-around vehicle. Lauren’s very first car was a 1972 Nova, a classic that reflects his love for Chevrolets through the years.
A fun fact about Lauren: he loves his family deeply and enjoys helping others whenever he can. When he’s not at work, you’ll find him hunting, fishing, watching sports, or spending quality time with his family.
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Joseph Cook
Oil Changer
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Joseph Cook
Oil Changer
Joseph has been part of the Big M Chevrolet family for just over a year and brings a great attitude and strong work ethic to the service department. As an Oil Changer, he enjoys helping customers better understand their vehicles and ensuring everything is running smoothly before they hit the road.
His favorite Chevrolet model is the Corvette — he loves the modern design and sleek body style. Joseph’s first car was a 1993 Toyota Camry, which helped spark his interest in working with vehicles.
A fun fact about Joseph: he’s Hispanic and proud of his roots! When he’s not at work, he enjoys spending quality time with his family.
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Camden Crowe
Oil Changer
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Camden Crowe
Oil Changer
Camden has been part of the Big M Chevrolet family for a year and brings a dependable, hardworking attitude to the service department every day. As an Oil Changer, he enjoys helping customers stay on schedule with their maintenance and getting them safely back on the road.
His favorite Chevrolet models are the late ’80s to early ’90s Silverados — timeless classics known for their strength and style. Camden’s first vehicle was a 2006 Dodge Ram, which started his appreciation for trucks and hands-on work.
A fun fact about Camden: he loves riding four-wheelers and spending time at the range. When he’s not at work, you’ll find him relaxing, working on his truck, or playing games.
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Neil Tucker
Receptionist & Warranty Clerk
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Neil Tucker
Receptionist & Warranty Clerk
Neil has been part of the Big M Chevrolet family for 2 and a half years, bringing professionalism, positivity, and attention to detail to his work every day. As our Receptionist and Warranty Clerk, he enjoys directing customers to the right team members and helping meet their needs efficiently and with a smile.
His favorite Chevrolet model is the Equinox — dependable, comfortable, and his personal daily driver. Neil’s first car was a Ford Focus, but his loyalty to Chevrolet runs strong now!
A fun fact about Neil: he earned his degree in Nutrition, showing his dedication to learning and helping others. When he’s not at the dealership, you’ll most likely find him shopping at Macy’s and enjoying some well-deserved downtime.
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Tim Evans
Oil Changer
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Tim Evans
Oil Changer
Tracy is one of the newest members of the Big M Chevrolet family, joining the team just a month and a half ago. As an Oil Changer, he takes pride in his work and finds real satisfaction in helping customers keep their vehicles running at their best.
His favorite Chevrolet model is the Corvette — a car that holds special meaning for him because it’s the one his uncle used to fix. Tracy’s first car was a 1973 Cadillac, a true classic that helped spark his love for vehicles.
A fun fact about Tracy: he’s rescued more animals than most people can count! When he’s not at the dealership, you’ll find him spending time with his dogs and enjoying the simple things in life.
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Tristan Lackey
Detailer
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Tristan Lackey
Detailer
Tristan has been part of the Big M Chevrolet family for 2 years and brings a great attitude and strong work ethic to the dealership every day. As a Detailer, he takes pride in making sure every vehicle shines before it reaches the customer — seeing their happiness and satisfaction makes it all worthwhile.
His favorite Chevrolet model is the 3500 — powerful, dependable, and built to handle anything. Tristan’s first car was a 2010 Lincoln, which helped spark his appreciation for quality vehicles.
A fun fact about Tristan: his favorite color is blue. When he’s not at the dealership, you’ll find him on the basketball court enjoying the game he loves most.
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Cleveland Washington
detailer
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Cleveland Washington
detailer
Cleveland has been part of the Big M Chevrolet family for 2 years and takes great pride in his work. As a Detailer, he enjoys making sure every vehicle looks its best before it’s handed over to the customer. His favorite part of the job is seeing customers satisfied and proud of their new ride.
His favorite Chevrolet model is the Malibu — stylish, comfortable, and a dependable classic. Cleveland’s first car was a 1987 Honda Civic, which helped him develop his appreciation for well-kept vehicles.
A fun fact about Cleveland: he enjoys playing horseshoes in his free time! When he’s not detailing cars, you’ll find him hanging out with friends and enjoying good company.
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John Whelan
Service Advisor
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John Whelan
Service Advisor
John has been part of the Big M Chevrolet family for 15 years, bringing a wealth of experience and a genuine passion for helping customers. As a Service Advisor, he takes pride in assisting people with their vehicles and making their day-to-day lives a little easier.
His favorite Chevrolet model is the Impala — a classic from the days “when cars were real cars,” as John likes to say. His very first car was a 1983 Monte Carlo, another timeless favorite that helped spark his appreciation for classic vehicles.
A fun fact about John: he’s an avid sports card collector! When he’s not at the dealership, you’ll find him spending time with his wife and their German Shepherd, Nova.
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Sidney Dean
Service Advisor
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Sidney Dean
Service Advisor
Sidney has been part of the Big M Chevrolet family for 5 years, bringing a welcoming personality and strong attention to detail to our service department. As a Service Advisor, she loves being able to educate customers and help them understand their vehicle’s needs so they can stay confident on the road.
Her favorite Chevrolet model is the ZR2 Silverado — she loves its blend of luxury and toughness, making it the perfect truck for work and play. Sidney’s first car was a Toyota 4Runner, but her passion for the Chevrolet brand has grown throughout her time at Big M.
A fun fact about Sidney: she helps her boyfriend at a diesel performance shop in her spare time! When she’s not at work, she enjoys hanging out with friends and making the most of her weekends.
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Tim Sutherland
Technician
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Tim Sutherland
Technician
Tim has been part of the Big M Chevrolet family for 15 years, bringing experience, reliability, and a true passion for his work to our service department. As a Technician, he takes pride in fixing customers’ vehicles the right way — making sure the job is done so they don’t have to come back for the same issue.
His favorite Chevrolet model is the Suburban — roomy enough to carry all his grandchildren and perfect for family life. Tim’s very first car was a 1974 Oldsmobile, a classic that started his appreciation for vehicles of all kinds.
When he’s not in the shop, you’ll usually find him relaxing and watching sports.
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Chuck Dixon
Technician
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Chuck Dixon
Technician
Chuck has been part of the Big M Chevrolet family for 3 years, bringing skill, dedication, and pride to every vehicle he works on. As a Technician, he enjoys diagnosing and fixing problems to make sure customers leave with confidence — and without having to come back for the same issue.
His favorite Chevrolet model is the 1500 Silverado — dependable, powerful, and built to get the job done. Chuck’s first car was a 1981 Chevy Camaro Z28, a classic that reflects his lifelong love for cars and all things Chevrolet.
Outside of work, Chuck is a proud dad to two kids — an 11-year-old daughter and a 9-year-old son. When he’s not in the shop, he’s usually taking time to rest and recharge, getting ready for another successful day at Big M.
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Kyle Risinger
Technician
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Kyle Risinger
Technician
Kyle has been part of the Big M Chevrolet family for 8 years, bringing consistency, hard work, and a positive attitude to the service department every day. As an Oil Changer, he takes pride in keeping customers’ vehicles running smoothly and safely.
His favorite Chevrolet model is the 3500 — a powerful, dependable truck that fits his love for all things tough and capable. Kyle’s first vehicle was a Ford Bronco II, which helped spark his appreciation for working on and maintaining vehicles.
When he’s not at work, Kyle enjoys four-wheeling and spending time outdoors, always up for a little off-road adventure.
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Daniel Tilford
Technician
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Daniel Tilford
Technician
Daniel has been part of the Big M Chevrolet family for 5 years, bringing skill and dedication to every vehicle he works on. As a Technician, he enjoys educating customers and helping them better understand their vehicles and how to keep them in top shape.
His favorite Chevrolet models are all the trucks — he appreciates their usefulness, strength, and how easy they are to work on. Daniel’s very first car was a Firebird, which helped ignite his passion for the automotive world.
A fun fact about Daniel: he’s been working in the industry since he was just 17 years old. When he’s not at the dealership, he enjoys spending time at home with his family.
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Chris Cutler
Technician
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Chris Cutler
Technician
Chris has been part of the Big M Chevrolet family for 5 years, bringing dedication and attention to detail to every vehicle he works on. As an Oil Changer, he enjoys making sure customers leave happy and confident — and his favorite part of the job is seeing the smile on their face when their car is fixed and running great.
His favorite Chevrolet model is the Silverado — a dependable classic that matches his hardworking style. Chris’s first car was a 1997 Buick, which sparked his early interest in vehicles and maintenance.
A fun fact about Chris: he’s double-jointed! When he’s not at the dealership, he enjoys spending time with and taking care of his kids.
Parts
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Rick Claywell
Assistant Parts manager
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Rick Claywell
Assistant Parts manager
Rick has been part of the Big M Chevrolet family for 21 and a half years, making him one of the most experienced and dependable members of the team. As the Assistant Parts Manager, he takes pride in making sure customers and technicians get exactly what they need to keep their vehicles running smoothly.
His favorite Chevrolet model is the Avalanche — he’s always liked its bold design and versatility. Rick’s first car was a 1967 Nova II, a true classic that started his lifelong passion for cars.
When he’s not at the dealership, Rick enjoys riding motorcycles and spending time on the open road.
Office
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Desiree Hallstead
Accounts Clerk
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Desiree Hallstead
Accounts Clerk
Desiree has been part of the Big M Chevrolet family for 2 years, bringing organization, positivity, and great energy to the dealership every day. As an Accounts Clerk, she enjoys helping customers and giving them the answers they’re hoping to hear — making every interaction a little brighter.
Her favorite Chevrolet model is the Blazer — she loves its clean, simple design and the practicality of a reliable SUV. Desiree’s first car was a Ford Focus, which started her appreciation for smooth, easy-to-handle rides.
A fun fact about Desiree: she does nails on the side and has a real talent for creativity and detail. When she’s not at work, she loves spending time with her Goldendoodle, Nyla.
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Brook Chancey
Title Clerk
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Brook Chancey
Title Clerk
Brook has been part of the Big M Chevrolet family for 6 months and brings great energy and organization to the dealership every day. As our Title Clerk, she enjoys making sure customers receive their license plates quickly and accurately — helping to complete the final step of their car-buying journey.
Her favorite Chevrolet model is the Tahoe — she loves it for its size, comfort, and luxury feel. Brook’s first car was a Honda Accord, which gave her the independence that started her love for driving.
A fun fact about Brook: she works alongside her brother here at Big M Chevrolet! When she’s not at work, she enjoys relaxing, watching TV, and catching episodes of Love Island.
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Emily Coder
Title Clerk
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Emily Coder
Title Clerk
Emily has been part of the Big M Chevrolet family for 7 months and brings great attention to detail and problem-solving skills to her role. As a Title Clerk, she enjoys keeping things organized and making sure every customer’s paperwork is handled smoothly and accurately.
Her favorite Chevrolet model is the Trailblazer — stylish, versatile, and fun to drive. Emily’s first car was a Chevy Malibu, which helped spark her loyalty to the Chevrolet brand early on.
A fun fact about Emily: she loves hiking and spending time outdoors. When she’s not at work, she enjoys trying new foods and exploring new places to eat.
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Kyle Keplinger
Billing clerk
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Kyle Keplinger
Billing clerk
Kyle has been part of the Big M Chevrolet family for 7 months and brings excellent communication skills and attention to detail to the team. As a Bilingual Billing Clerk, he helps ensure that every transaction is handled smoothly and that customers feel confident and understood throughout the process.
His favorite Chevrolet model is the classic Corvette — timeless, stylish, and full of character. Kyle’s first car was a Mazda 626, which sparked his interest in cars and how they work.
A fun fact about Kyle: he’s an Arch the Red fan! When he’s not at work, he enjoys playing soccer and spending time with his dog and horses.
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Vanessa Tomlinson
Runner/ Office
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Vanessa Tomlinson
Runner/ Office
Vanessa has been part of the Big M Chevrolet family for a year and brings great energy and a positive attitude to everything she does. As an Office Clerk and Runner, she helps keep things organized behind the scenes and enjoys making customers happy every step of the way.
Her favorite Chevrolet model is the Suburban — she loves how big and spacious it is, perfect for both comfort and capability. Vanessa’s first car was a Toyota, which started her appreciation for reliable vehicles.
When she’s not at work, Vanessa enjoys taking time to relax and recharge.
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Desiree Nightengale
Accounts Payable Clerk
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Desiree Nightengale
Accounts Payable Clerk
Desiree has been part of the Big M Chevrolet family for 3 years and is known for her friendly personality and willingness to help wherever she’s needed. As an Accounts Payable Clerk, she enjoys keeping things organized and helping customers and coworkers alike.
Her favorite Chevrolet model is the square-body truck — she loves its classic look and timeless toughness. Desiree’s first car was a 1986 Ford Ranger, a dependable ride that started her appreciation for hardworking vehicles.
A fun fact about Desiree: she raises and sells chickens! When she’s not at work, you’ll find her relaxing with a good book and enjoying some peaceful downtime.
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JUSTIN COLLINS
General Manager
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JUSTIN COLLINS
General Manager
Justin Collins serves as the General Manager of Big M Chevrolet, where he leads daily operations with a strong focus on people, performance, and customer experience. With deep roots in the automotive industry and a passion for leadership development, Justin is committed to building a culture that values integrity, accountability, and growth.
Under his leadership, Big M Chevrolet continues to focus on delivering a transparent, efficient, and customer-first buying experience while developing high-performing teams across sales, service, and parts. Justin believes that great results come from disciplined processes, strong relationships, and empowering people to take ownership of their opportunities.
Outside of the dealership, Justin is a devoted husband and father who values faith, family, and continuous personal growth. He is driven by the belief that leadership is about serving others well—both inside the store and in the community Big M Chevrolet proudly serves.
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Jake Boykin
Inventory Manager
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Jake Boykin
Inventory Manager
As one of the newest members of the Big M Chevrolet team, Jake Boykin has been with us for 4 months and already brings great energy and pride to the dealership. As our Inventory and Lot Porter, he helps keep everything running smoothly and ensures our vehicles look their best for our customers.
Jake’s favorite Chevrolet model is the 2500 Silverado — the ultimate utility vehicle for a true truck guy. He loves seeing how happy customers are when they drive off the lot and begin a new journey in their vehicle.
His first car was a 2002 Chevrolet Tahoe, a solid start for a lifelong Chevy fan. A fun fact about Jake? He can play the trumpet — and even performed the National Anthem for TCU basketball! When he’s not working, you’ll most likely find him on the pickleball court enjoying a good game.
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Paul Mahoney
Sales manager
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Paul Mahoney
Sales manager
Paul joined the Big M Chevrolet family 3 months ago and has already made a strong impact with his leadership and customer-first mindset. As Sales Manager, he enjoys building relationships with customers and helping them find vehicles that truly fit their needs.
His favorite Chevrolet model is the ZR2 Silverado — rugged, powerful, and built for adventure. Paul’s first car was a 1980 Chevy Camaro, a classic that reflects his lifelong love for the Chevrolet brand.
A fun fact about Paul: he loves bungee jumping and isn’t afraid of a little thrill! When he’s not at work, you’ll find him out in the community meeting new people and finding ways to help others.
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Lydia Sheffield
Office manager
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Lydia Sheffield
Office manager
Lydia has been part of the Big M Chevrolet family for 3 years and plays a key role in keeping the dealership organized and running smoothly. As Office Manager, she enjoys making customers feel at ease and helping solve problems with a friendly, professional touch.
Her favorite Chevrolet model is the Tahoe — she loves how roomy and comfortable it is, making it perfect for family and travel. Lydia’s first car was a Chevy stingray, a classic that sparked her lifelong love for the brand.
A fun fact about Lydia: she has five grandchildren who keep her smiling and busy! When she’s not at work, she enjoys watching true crime shows and Bridgerton, and spending time outside when the weather’s warm.
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TRACY SMITH
Service Manager
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TRACY SMITH
Service Manager
Tracy has been part of the Big M Chevrolet family for 21 and a half years, making him one of the most experienced and trusted members of our team. As our Service Manager, he takes pride in helping customers solve problems that others can’t, ensuring every vehicle leaves the dealership in top condition.
His favorite Chevrolet model is the Silverado — it fits him perfectly and reflects his hardworking, dependable nature. Tracy’s very first car was a 1955 Chevrolet, a classic that helped spark his lifelong passion for the brand.
A proud family man, Tracy has five grandchildren who keep him smiling and busy outside of work. When he’s not at the dealership, you’ll likely find him doing yard work or spending time at church.
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Josh Chancey
General Sales Manager
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Josh Chancey
General Sales Manager
Josh Chancey is the General Sales Manager at Big M Chevrolet and has been involved in the automotive industry since the age of 16. After starting out washing cars, he has spent the last 12 years working full-time and building deep experience across the sales side of the business.
Josh enjoys helping customers get approved and into a brand new Chevrolet, especially those who never thought purchasing a new vehicle would be possible. At the dealership, he is known for finding approvals when others cannot, maintaining a laid-back approach, and always being on the lookout for the next great deal.
Outside of work, Josh enjoys spending time with his wife and baby and playing golf, where he carries a handicap of around five. His favorite vehicle to work with is the Chevrolet Corvette ZR1, even though Big M Chevrolet has not yet earned one from GM.
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Jessica Dunn
Sales Manager
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Jessica Dunn
Sales Manager
Jessica Dunn is the Sales Manager at Big M Chevrolet and brings over 10 years of experience in the automotive industry. Her background spans multiple key roles, including BDC Manager and Finance Manager, giving her a well-rounded understanding of both the customer journey and dealership operations.
Jessica is especially passionate about helping customers get into vehicles they did not think were possible, guiding them through the process with clarity and confidence. Inside the store, she is known as the go-to expert for the dealership’s customer relationship management system and plays a critical role in keeping the sales team organized, responsive, and customer- focused.
Outside of work, Jessica enjoys attending baseball games, taking her kids horseback riding, and spending time with her plants. She recently added a greenhouse to the mix. Her favorite vehicle to work with is the Chevrolet Traverse, with the Z71 trim being her top choice.
As the only female manager at Big M Chevrolet, Jessica is proud of that role and enjoys leading by example while helping build a strong culture centered on performance, opportunity, and growth.
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Trey Russell
Finance Manager
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Trey Russell
Finance Manager
Trey has been part of the Big M Chevrolet family for 7 and a half years, bringing experience, dedication, and a passion for helping customers find the right solutions for their transportation needs. As a Finance Manager, he enjoys solving problems and making sure every customer drives off confident and satisfied.
His favorite Chevrolet model is the Corvette — a perfect match for his love of speed and performance. Trey’s very first car was a 1997 Buick, which started his lifelong passion for cars.
A fun fact about Trey? He’s left-handed! When he’s not at work, you’ll find him playing basketball, spending time with his family, and enjoying good food.
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Abby Curtsinger
Parts Manager
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Abby Curtsinger
Parts Manager
Abby has been part of the Big M Chevrolet family for 3 and a half years, bringing dedication and a friendly approach to every customer interaction. As a Services Advisor, she loves educating customers and helping them make the best decisions for their vehicles.
Her favorite Chevrolet model is the Trax — not just because it’s popular with customers, but because she owns one herself and knows firsthand how versatile it is. Abby’s very first car was a 2006 Honda Civic, marking the start of her love for cars.
A fun fact about Abby? She loves traveling and enjoys going on cruises whenever she can. When she’s not at the dealership, she loves spending time with her family, including her wife and her two sons, ages 9 months and 6 years old.
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Todd Bell
Finance Manager
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Todd Bell
Finance Manager
Todd Bell has been part of the Big M Chevrolet family for three years, and he’s a familiar face to many of our returning customers. As our Finance Manager, Todd’s main goal is to make sure every customer feels confident and protected when they drive off the lot. He takes pride in helping people understand their options and making the financing process simple and stress-free.
A family man through and through, Todd’s favorite Chevrolet is the Suburban — big enough for his whole crew and all their adventures. Before joining Big M, he lived in Bahrain for three years, an experience that taught him a lot about appreciating different cultures and perspectives.
When Todd isn’t at the dealership, you’ll find him spending time with his family, making memories, and maybe reminiscing about his very first ride — a red Jeep.
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Taylor Langley
Inventory/Marketing Specialist
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Taylor Langley
Inventory/Marketing Specialist
Taylor Langley is the Inventory and Marketing Specialist at Big M Chevrolet. While she has been working in the automotive industry for less than a year, she has grown up around the dealership, as her father has been part of the Big M Chevrolet sales team for over 20 years. That long standing connection gives her a unique perspective on both the business and the people behind it.
Taylor plays a key role in making sure all inventory is photographed and marketed correctly to create a strong, consistent customer experience. She is known around the dealership as the go to social media presence and if she is coming your way with her phone, it usually means it is time to film a new video.
Outside of work, Taylor enjoys spending time with friends and family. Her favorite vehicle to work with is the Chevrolet Trax, which also happens to be her first brand new vehicle and a purchase she is especially proud of.
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Makenzie Cogburn
Sales
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Makenzie Cogburn
Sales
In July 2025, Makenzie decided to take a leap into the automotive industry, bringing a fresh perspective and a passion for helping customers find the right vehicle. Though new to sales, she had a little prior experience and was excited to try something meaningful and dynamic. This journey began with a genuine love for vehicles — especially the Chevy Trax, a car knows inside and out from personal ownership — which naturally sparked an interest in car sales.
Makenzie believes that the key to great service starts with asking the right questions — because without truly understanding a customer’s needs, you can’t help them find the vehicle and features that fit their lifestyle. From experience, she has seen how many salespeople skip this step, making the buying process harder for customers and less rewarding for everyone involved. She works to make every customer feel heard and guided, helping narrow down choices so customers feel confident in their decision.
Outside the dealership, Makenzie loves getting outdoors and riding her 2016 Polaris 1000XP RZR with friends — a hobby that reflects his love for performance, adventure, and good company.
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D'Marcus Champion
Sales
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D'Marcus Champion
Sales
Marcus has been part of the Big M Chevrolet team for 2 years, quickly building a reputation for helping customers find exactly what they need. As a Sales Consultant, he loves being part of one of the biggest purchases in someone’s life and creating lifelong relationships with the people he serves.
His favorite Chevrolet model is the Trax — a customer favorite that he sells often, and one he’s grown to really appreciate himself. Marcus’s first car was a 2012 Nissan Altima, which he proudly purchased right here at Big M Chevrolet.
A fun fact about Marcus? He went pro in baseball, showing that dedication and teamwork have always been a part of his life. When he’s not at the dealership, you’ll find him at the gym or spending quality time with his family.
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Steven Logsdon
Sales
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Steven Logsdon
Sales
Stevan has been part of the Big M Chevrolet family for 2 years, bringing energy, dedication, and a passion for helping customers find the right vehicle. He loves assisting people who have been told “no” elsewhere and giving them the “yes” they deserve.
His favorite Chevrolet model is the Traverse — a versatile and reliable vehicle that fits his active lifestyle. Stevan’s first car was a 2019 Camaro 5-speed, which fueled his love for cars and driving.
A fun fact about Stevan: he’s also a rapper! When he’s not at work, he enjoys spending quality time with his family and cherishing every moment with them.
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John Aaron Frahler
Sales
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John Aaron Frahler
Sales
John Aaron has been part of the Big M Chevrolet family for 2 and a half years, helping customers find vehicles they love and can rely on. As a Sales Consultant, he enjoys guiding people through the car-buying process and getting them into a nicer, newer ride that fits their needs and budget.
His favorite Chevrolet model is the Impala — he loves all its hidden compartments and classic comfort. John Aaron’s first car was a 2001 Ford Focus, the one that started his journey toward a career in automotive sales.
A fun fact about John Aaron: his favorite food is Raising Cane’s chicken — he can’t resist it! When he’s not at the dealership, you’ll find him hanging out with his family, collecting sports cards, or playing Arc Raiders.
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Ryan Vanover
Sales
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Ryan Vanover
Sales
Ryan has been part of the Big M Chevrolet family for 7 months, bringing enthusiasm and a genuine passion for helping customers find the right vehicle. As a Sales Consultant, he loves seeing the joy on customers’ faces when they drive off in their new car.
His favorite Chevrolet model is the Silverado 1500 — he’s a truck guy through and through, and he loves its bold look and perfect size. Ryan’s first car was a 2002 Chevy Cavalier, which helped spark his appreciation for the Chevrolet brand early on.
A fun fact about Ryan: he has two cats who keep him entertained at home. When he’s not at the dealership, you’ll likely find him at the gym staying active and motivated.
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Andrew Scheilba
Sales
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Andrew Scheilba
Sales
Andrew has been part of the Big M Chevrolet family for 2 years and is known for his friendly attitude and dedication to helping customers. As a Sales Consultant, he enjoys getting people into better cars — especially those who might be in a tough situation — and making sure they drive away feeling confident and cared for.
His favorite Chevrolet model is the Tahoe — a true family vehicle that’s spacious, dependable, and built for life’s adventures. Drew’s first car was a 2004 Saturn Ion, and his love for cars has only grown since then.
A fun fact about Drew: he’s an avid sports card collector! When he’s not at the dealership, he loves spending time with his family — his 19-month-old son, his 11-year-old daughter, and another baby girl on the way.
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Robby Wilcox
Sales
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Robby Wilcox
Sales
Robby has been part of the Big M Chevrolet family for a year and a half and brings a problem-solving mindset to every customer interaction. As a Sales Consultant, he loves helping people find the car of their dreams and believes every customer is like a puzzle — and he enjoys solving each one.
His favorite Chevrolet model is the EV Blazer SS — fast, futuristic, and packed with performance. Robby’s first car was a 2002 Cadillac Seville STS with the Northstar engine, a powerful ride that sparked his passion for vehicles.
A fun fact about Robby: before joining Big M, he sold tires for 16 years and has extensive knowledge in tire performance and maintenance. When he’s not at work, he enjoys playing video games, watching the Colts, and spending time with his family.
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Tim Swigert
Sales
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Tim Swigert
Sales
Tim has been part of the Big M Chevrolet family for 4 months and has already made a strong impression with his enthusiasm and customer-first attitude. As a Sales Consultant, he loves helping people find their dream cars and making the buying experience easy and enjoyable.
His favorite Chevrolet model is the Silverado ZR2 — a true “lifer” truck built for power, comfort, and adventure. Tim’s first car was a 1985 Ford Mustang GT, a classic that began his lifelong love for vehicles.
A fun fact about Tim: before joining Big M, he sold motorcycles for 6 years! When he’s not at the dealership, he enjoys spending time at home with his wife and taking trips to Florida.
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Noah Peeler
Sales
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Noah Peeler
Sales
Noah has been part of the Big M Chevrolet family for a year and is known for his kindness, energy, and dedication to helping others. As a Sales Consultant, he enjoys building relationships with customers, supporting people in need, and giving back to the community whenever he can.
His favorite Chevrolet model is the Silverado — a big, bold truck that’s as dependable as it is impressive. Noah’s first car was a 2006 Suzuki, which kicked off his appreciation for vehicles of all kinds.
A fun fact about Noah: he sings! When he’s not at the dealership, his favorite role is being a dad — spending quality time with his 2-year-old son.
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MARK LANGLEY
Senior Sales Professional
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MARK LANGLEY
Senior Sales Professional
With over 22 years at Big M Chevrolet, Mark Langley has become a familiar and trusted face to generations of customers. His experience and commitment to helping people find exactly what they need make him a true cornerstone of the Big M team.
Mark’s favorite Chevrolet model is the Silverado — he loves its versatility and how it perfectly fits both as a hardworking truck and a comfortable family vehicle. He takes pride in finding solutions that fit each customer’s wants, needs, and budget, making sure everyone drives away happy.
Mark’s very first car was a 1981 Malibu, which helped spark his lifelong passion for cars. When he’s not at the dealership, you’ll usually find him watching sports or catching a good movie — Scarface tops his list of favorites. He also has an impressive baseball collection that shows just how much he loves the game.
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Dave Painter
Service Porter
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Dave Painter
Service Porter
Dave Painter has been part of the Big M Chevrolet family for 5 and a half years, bringing experience and a hands-on approach to keeping our dealership running smoothly. As a Porter, he takes pride in helping solve problems and making sure our customers’ vehicles are ready to go.
His favorite Chevrolet model is the Silverado — he’s owned one since 1995 and knows the truck inside and out. Dave’s very first car was a 1951 Chevrolet pickup, a classic that sparked his lifelong love for vehicles.
A fun fact about Dave? He spent 25 years as a firefighter, showing his dedication to helping others extends beyond the dealership. When he’s not at work, you’ll find him fixing old cars or coaching archery.
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Lauren Graham
Porter
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Lauren Graham
Porter
Lauren has been part of the Big M Chevrolet family for 2 and a half years and is known for always bringing positivity and a helping hand around the dealership. As a Porter, Lauren takes pride in keeping everything running smoothly and making sure customers leave with a smile.
His favorite Chevrolet model is the Traverse — it’s reliable, fuel-efficient, and handles great in snow and ice, making it the perfect all-around vehicle. Lauren’s very first car was a 1972 Nova, a classic that reflects his love for Chevrolets through the years.
A fun fact about Lauren: he loves his family deeply and enjoys helping others whenever he can. When he’s not at work, you’ll find him hunting, fishing, watching sports, or spending quality time with his family.
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Joseph Cook
Oil Changer
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Joseph Cook
Oil Changer
Joseph has been part of the Big M Chevrolet family for just over a year and brings a great attitude and strong work ethic to the service department. As an Oil Changer, he enjoys helping customers better understand their vehicles and ensuring everything is running smoothly before they hit the road.
His favorite Chevrolet model is the Corvette — he loves the modern design and sleek body style. Joseph’s first car was a 1993 Toyota Camry, which helped spark his interest in working with vehicles.
A fun fact about Joseph: he’s Hispanic and proud of his roots! When he’s not at work, he enjoys spending quality time with his family.
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Camden Crowe
Oil Changer
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Camden Crowe
Oil Changer
Camden has been part of the Big M Chevrolet family for a year and brings a dependable, hardworking attitude to the service department every day. As an Oil Changer, he enjoys helping customers stay on schedule with their maintenance and getting them safely back on the road.
His favorite Chevrolet models are the late ’80s to early ’90s Silverados — timeless classics known for their strength and style. Camden’s first vehicle was a 2006 Dodge Ram, which started his appreciation for trucks and hands-on work.
A fun fact about Camden: he loves riding four-wheelers and spending time at the range. When he’s not at work, you’ll find him relaxing, working on his truck, or playing games.
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Neil Tucker
Receptionist & Warranty Clerk
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Neil Tucker
Receptionist & Warranty Clerk
Neil has been part of the Big M Chevrolet family for 2 and a half years, bringing professionalism, positivity, and attention to detail to his work every day. As our Receptionist and Warranty Clerk, he enjoys directing customers to the right team members and helping meet their needs efficiently and with a smile.
His favorite Chevrolet model is the Equinox — dependable, comfortable, and his personal daily driver. Neil’s first car was a Ford Focus, but his loyalty to Chevrolet runs strong now!
A fun fact about Neil: he earned his degree in Nutrition, showing his dedication to learning and helping others. When he’s not at the dealership, you’ll most likely find him shopping at Macy’s and enjoying some well-deserved downtime.
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Tim Evans
Oil Changer
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Tim Evans
Oil Changer
Tracy is one of the newest members of the Big M Chevrolet family, joining the team just a month and a half ago. As an Oil Changer, he takes pride in his work and finds real satisfaction in helping customers keep their vehicles running at their best.
His favorite Chevrolet model is the Corvette — a car that holds special meaning for him because it’s the one his uncle used to fix. Tracy’s first car was a 1973 Cadillac, a true classic that helped spark his love for vehicles.
A fun fact about Tracy: he’s rescued more animals than most people can count! When he’s not at the dealership, you’ll find him spending time with his dogs and enjoying the simple things in life.
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Tristan Lackey
Detailer
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Tristan Lackey
Detailer
Tristan has been part of the Big M Chevrolet family for 2 years and brings a great attitude and strong work ethic to the dealership every day. As a Detailer, he takes pride in making sure every vehicle shines before it reaches the customer — seeing their happiness and satisfaction makes it all worthwhile.
His favorite Chevrolet model is the 3500 — powerful, dependable, and built to handle anything. Tristan’s first car was a 2010 Lincoln, which helped spark his appreciation for quality vehicles.
A fun fact about Tristan: his favorite color is blue. When he’s not at the dealership, you’ll find him on the basketball court enjoying the game he loves most.
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Cleveland Washington
detailer
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Cleveland Washington
detailer
Cleveland has been part of the Big M Chevrolet family for 2 years and takes great pride in his work. As a Detailer, he enjoys making sure every vehicle looks its best before it’s handed over to the customer. His favorite part of the job is seeing customers satisfied and proud of their new ride.
His favorite Chevrolet model is the Malibu — stylish, comfortable, and a dependable classic. Cleveland’s first car was a 1987 Honda Civic, which helped him develop his appreciation for well-kept vehicles.
A fun fact about Cleveland: he enjoys playing horseshoes in his free time! When he’s not detailing cars, you’ll find him hanging out with friends and enjoying good company.
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John Whelan
Service Advisor
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John Whelan
Service Advisor
John has been part of the Big M Chevrolet family for 15 years, bringing a wealth of experience and a genuine passion for helping customers. As a Service Advisor, he takes pride in assisting people with their vehicles and making their day-to-day lives a little easier.
His favorite Chevrolet model is the Impala — a classic from the days “when cars were real cars,” as John likes to say. His very first car was a 1983 Monte Carlo, another timeless favorite that helped spark his appreciation for classic vehicles.
A fun fact about John: he’s an avid sports card collector! When he’s not at the dealership, you’ll find him spending time with his wife and their German Shepherd, Nova.
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Sidney Dean
Service Advisor
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Sidney Dean
Service Advisor
Sidney has been part of the Big M Chevrolet family for 5 years, bringing a welcoming personality and strong attention to detail to our service department. As a Service Advisor, she loves being able to educate customers and help them understand their vehicle’s needs so they can stay confident on the road.
Her favorite Chevrolet model is the ZR2 Silverado — she loves its blend of luxury and toughness, making it the perfect truck for work and play. Sidney’s first car was a Toyota 4Runner, but her passion for the Chevrolet brand has grown throughout her time at Big M.
A fun fact about Sidney: she helps her boyfriend at a diesel performance shop in her spare time! When she’s not at work, she enjoys hanging out with friends and making the most of her weekends.
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Tim Sutherland
Technician
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Tim Sutherland
Technician
Tim has been part of the Big M Chevrolet family for 15 years, bringing experience, reliability, and a true passion for his work to our service department. As a Technician, he takes pride in fixing customers’ vehicles the right way — making sure the job is done so they don’t have to come back for the same issue.
His favorite Chevrolet model is the Suburban — roomy enough to carry all his grandchildren and perfect for family life. Tim’s very first car was a 1974 Oldsmobile, a classic that started his appreciation for vehicles of all kinds.
When he’s not in the shop, you’ll usually find him relaxing and watching sports.
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Chuck Dixon
Technician
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Chuck Dixon
Technician
Chuck has been part of the Big M Chevrolet family for 3 years, bringing skill, dedication, and pride to every vehicle he works on. As a Technician, he enjoys diagnosing and fixing problems to make sure customers leave with confidence — and without having to come back for the same issue.
His favorite Chevrolet model is the 1500 Silverado — dependable, powerful, and built to get the job done. Chuck’s first car was a 1981 Chevy Camaro Z28, a classic that reflects his lifelong love for cars and all things Chevrolet.
Outside of work, Chuck is a proud dad to two kids — an 11-year-old daughter and a 9-year-old son. When he’s not in the shop, he’s usually taking time to rest and recharge, getting ready for another successful day at Big M.
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Kyle Risinger
Technician
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Kyle Risinger
Technician
Kyle has been part of the Big M Chevrolet family for 8 years, bringing consistency, hard work, and a positive attitude to the service department every day. As an Oil Changer, he takes pride in keeping customers’ vehicles running smoothly and safely.
His favorite Chevrolet model is the 3500 — a powerful, dependable truck that fits his love for all things tough and capable. Kyle’s first vehicle was a Ford Bronco II, which helped spark his appreciation for working on and maintaining vehicles.
When he’s not at work, Kyle enjoys four-wheeling and spending time outdoors, always up for a little off-road adventure.
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Daniel Tilford
Technician
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Daniel Tilford
Technician
Daniel has been part of the Big M Chevrolet family for 5 years, bringing skill and dedication to every vehicle he works on. As a Technician, he enjoys educating customers and helping them better understand their vehicles and how to keep them in top shape.
His favorite Chevrolet models are all the trucks — he appreciates their usefulness, strength, and how easy they are to work on. Daniel’s very first car was a Firebird, which helped ignite his passion for the automotive world.
A fun fact about Daniel: he’s been working in the industry since he was just 17 years old. When he’s not at the dealership, he enjoys spending time at home with his family.
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Chris Cutler
Technician
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Chris Cutler
Technician
Chris has been part of the Big M Chevrolet family for 5 years, bringing dedication and attention to detail to every vehicle he works on. As an Oil Changer, he enjoys making sure customers leave happy and confident — and his favorite part of the job is seeing the smile on their face when their car is fixed and running great.
His favorite Chevrolet model is the Silverado — a dependable classic that matches his hardworking style. Chris’s first car was a 1997 Buick, which sparked his early interest in vehicles and maintenance.
A fun fact about Chris: he’s double-jointed! When he’s not at the dealership, he enjoys spending time with and taking care of his kids.
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Rick Claywell
Assistant Parts manager
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Rick Claywell
Assistant Parts manager
Rick has been part of the Big M Chevrolet family for 21 and a half years, making him one of the most experienced and dependable members of the team. As the Assistant Parts Manager, he takes pride in making sure customers and technicians get exactly what they need to keep their vehicles running smoothly.
His favorite Chevrolet model is the Avalanche — he’s always liked its bold design and versatility. Rick’s first car was a 1967 Nova II, a true classic that started his lifelong passion for cars.
When he’s not at the dealership, Rick enjoys riding motorcycles and spending time on the open road.
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Desiree Hallstead
Accounts Clerk
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Desiree Hallstead
Accounts Clerk
Desiree has been part of the Big M Chevrolet family for 2 years, bringing organization, positivity, and great energy to the dealership every day. As an Accounts Clerk, she enjoys helping customers and giving them the answers they’re hoping to hear — making every interaction a little brighter.
Her favorite Chevrolet model is the Blazer — she loves its clean, simple design and the practicality of a reliable SUV. Desiree’s first car was a Ford Focus, which started her appreciation for smooth, easy-to-handle rides.
A fun fact about Desiree: she does nails on the side and has a real talent for creativity and detail. When she’s not at work, she loves spending time with her Goldendoodle, Nyla.
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Brook Chancey
Title Clerk
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Brook Chancey
Title Clerk
Brook has been part of the Big M Chevrolet family for 6 months and brings great energy and organization to the dealership every day. As our Title Clerk, she enjoys making sure customers receive their license plates quickly and accurately — helping to complete the final step of their car-buying journey.
Her favorite Chevrolet model is the Tahoe — she loves it for its size, comfort, and luxury feel. Brook’s first car was a Honda Accord, which gave her the independence that started her love for driving.
A fun fact about Brook: she works alongside her brother here at Big M Chevrolet! When she’s not at work, she enjoys relaxing, watching TV, and catching episodes of Love Island.
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Emily Coder
Title Clerk
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Emily Coder
Title Clerk
Emily has been part of the Big M Chevrolet family for 7 months and brings great attention to detail and problem-solving skills to her role. As a Title Clerk, she enjoys keeping things organized and making sure every customer’s paperwork is handled smoothly and accurately.
Her favorite Chevrolet model is the Trailblazer — stylish, versatile, and fun to drive. Emily’s first car was a Chevy Malibu, which helped spark her loyalty to the Chevrolet brand early on.
A fun fact about Emily: she loves hiking and spending time outdoors. When she’s not at work, she enjoys trying new foods and exploring new places to eat.
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Kyle Keplinger
Billing clerk
(270)300-4433Email MeMore Info
Kyle Keplinger
Billing clerk
Kyle has been part of the Big M Chevrolet family for 7 months and brings excellent communication skills and attention to detail to the team. As a Bilingual Billing Clerk, he helps ensure that every transaction is handled smoothly and that customers feel confident and understood throughout the process.
His favorite Chevrolet model is the classic Corvette — timeless, stylish, and full of character. Kyle’s first car was a Mazda 626, which sparked his interest in cars and how they work.
A fun fact about Kyle: he’s an Arch the Red fan! When he’s not at work, he enjoys playing soccer and spending time with his dog and horses.
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Vanessa Tomlinson
Runner/ Office
(270)600-3344Email MeMore Info
Vanessa Tomlinson
Runner/ Office
Vanessa has been part of the Big M Chevrolet family for a year and brings great energy and a positive attitude to everything she does. As an Office Clerk and Runner, she helps keep things organized behind the scenes and enjoys making customers happy every step of the way.
Her favorite Chevrolet model is the Suburban — she loves how big and spacious it is, perfect for both comfort and capability. Vanessa’s first car was a Toyota, which started her appreciation for reliable vehicles.
When she’s not at work, Vanessa enjoys taking time to relax and recharge.
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Desiree Nightengale
Accounts Payable Clerk
270-506-3464Email MeMore Info
Desiree Nightengale
Accounts Payable Clerk
Desiree has been part of the Big M Chevrolet family for 3 years and is known for her friendly personality and willingness to help wherever she’s needed. As an Accounts Payable Clerk, she enjoys keeping things organized and helping customers and coworkers alike.
Her favorite Chevrolet model is the square-body truck — she loves its classic look and timeless toughness. Desiree’s first car was a 1986 Ford Ranger, a dependable ride that started her appreciation for hardworking vehicles.
A fun fact about Desiree: she raises and sells chickens! When she’s not at work, you’ll find her relaxing with a good book and enjoying some peaceful downtime.